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| Letter written by Dave Carlson - homeowner:
" Gentlemen: Enclosed is my check for the work your crew did at my house the other day. I would like to express my appreciation to the members of your crew that did the work. They were a very finely tuned machine and there wasn't a wasted motion by any of them. They were very conscientious about the quality of their work and were extremely polite. Obviously I was very impressed. Fine group of men. The floor is drying out nicely and will be a great surface for some ceramic tile. I'm very pleased. Thanks again for all the hard work.
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